Privacy Policy. About Us This website is owned and operated by Monty Mix Ltd, a company registered in England and Wales under company number 15114360. Registered Office:Severn Business Centre, 15 Severn Farm Industrial Estate, Welshpool, United Kingdom, SY21 7DF Contact Details:Telephone: 01938 880 035Email: hello@montymix.co.uk For any questions regarding this Privacy Policy or your personal data, please contact us using the details above. What This Privacy Policy Covers This Privacy Policy explains how Monty Mix Ltd collects, uses, stores, and protects your personal information when you visit our website, contact us, request a quotation, or use our services. This policy applies only to information collected through our website and direct communications with us. Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies before providing any personal information. Your Rights Under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), you have the right to: Be informed about how your personal data is used. Access the personal data we hold about you. Request correction of inaccurate or incomplete personal data. Request deletion of your personal data where appropriate. Restrict or object to the processing of your personal data. Request transfer of your personal data to another organisation. Withdraw consent where processing is based on consent. Lodge a complaint with the Information Commissioner’s Office (ICO). Further information about your rights can be found on the ICO website. To exercise any of these rights, please contact us using the details provided in this policy. Information We Collect We may collect and process the following information: Information You Provide When you contact us, request a quotation, or complete a website form, we may collect: Name Company name Email address Telephone number Project or enquiry details Delivery address or site location where relevant Information Collected Automatically When you visit our website, we may automatically collect: IP address Browser type and version Device information Operating system Referring website information Pages visited Time spent on pages Date and time of access This information helps us improve the performance and usability of our website. How We Use Your Information We may use your personal information to: Respond to enquiries and quotation requests. Provide products and services you have requested. Arrange deliveries and fulfil orders. Manage customer relationships. Improve our website and services. Monitor website performance and security. Comply with legal and regulatory obligations. Maintain business records and accounts. Where permitted by law, we may also contact you regarding our products and services that may be relevant to your enquiry or previous dealings with us. Lawful Basis for Processing We process personal data under one or more of the following lawful bases: Performance of a contract. Compliance with a legal obligation. Legitimate business interests. Consent, where required. Cookies and Analytics Our website may use cookies and similar technologies to improve user experience and analyse website performance. Cookies may be used to: Ensure the website functions correctly. Remember preferences. Measure website traffic and usage patterns. Improve website functionality. Where required by law, we will obtain your consent before placing non-essential cookies on your device. You can control cookies through your browser settings. Sharing Your Information We do not sell your personal information. We may share information with: Professional advisers. IT and website service providers. Delivery and logistics providers. Payment and accounting providers. Legal, regulatory, or government authorities where required by law. All third parties are required to respect the security of your personal data and process it in accordance with applicable data protection laws. Data Retention We retain personal information only for as long as necessary to: Fulfil the purpose for which it was collected. Meet legal, tax, accounting, or regulatory requirements. Resolve disputes and enforce agreements. When personal data is no longer required, it will be securely deleted or anonymised. Data Security We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure. International Transfers Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your data and comply with applicable data protection laws. Children’s Privacy Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to remove it. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication. We recommend checking this page periodically to stay informed about how we protect your information. Contact Us If you have any questions about this Privacy Policy or how we process your personal information, please contact: Monty Mix LtdSevern Business Centre15 Severn Farm Industrial EstateWelshpoolSY21 7DF Telephone: 01938 880 035 Email: hello@montymix.co.uk If you are unhappy with how your data has been handled, you have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.